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After Purchase Precautions



Visually inspect the tires and inner tubes and check that the wheels spin straight. Always replace tires and inner tubes with punctures, cuts, or damage before riding or serious damage to the bike could occur. Tires without the correct amount of air pressure can reduce performance, increase tire and component wear, and make riding your bike unsafe.
We recommend performing these tire and wheel safety checks:

  • Ensure the tires are inflated to the recommended limits displayed on the tire sidewalls and that they hold air. 
  • Ensure tires have good tread, have no bulges or excessive wear, and are free from any other damage.
  • Ensure rims run true and have no obvious wobbles, dents, or kinks.
  • Ensure all wheel spokes are tight and not broken.
  • Check the axle nuts and the front wheel quick release lever to ensure they are tight. The lever should be fully closed and secured.

Electric bikes travel at higher speeds, on average, compared to pedal-only bikes, and they are also heavier in comparison; because of this, users must take care to never abuse their bike's wheelsets.

  • Avoid traveling over terrain which can damage the tires or wheels.
  • Ensure tire pressure is adequate to avoid pinch flats and damage from low pressure.
  • Check tire pressure regularly.


  • Ensure neither the front or rear brake levers touch the handlebar when you fully squeeze the brake levers.
  • Check brake pads for wear and ensure they are not over-worn.
  • Ensure brake pads are correctly positioned in relation to the brake rotor.
  • Ensure brake control cables are correctly adjusted and display no obvious wear.
  • Ensure brake control levers are lubricated and tightly secured to the handlebars.
  • Test that brake, motor cutoff functions are functioning properly when the brake levers are squeezed.

Pre-Ride Safety Checklist

Before every ride, we recommend running through the following checklist to ensure all components of the bike are in good working condition.

Check that all components are secure. 

  • Ensure all fasteners are secure and torqued to recommended torque specifications provided in the Owner’s Manual.
         Look for anything that appears unusual, damaged, or missing.
  • Ensure your battery is fully charged and locked to the bike.
  • Ensure all externally visible electrical connectors are securely and fully connected.
  • Check tire pressure. Check the tire pressure with an air pressure gauge and inspect tires for damage.
         Make sure tires are properly inflated to the tire pressure recommended in the Owner's Manual.
  • Check the throttle grip. Ensure the throttle is not applied or bound before turning on the bike. 
  • Check the seat. Ensure the seat is at a safe and comfortable height so the rider can safely mount, pedal, stop, and dismount the         bike safely.
  • Check the brakes. Test the brakes for proper function.
  • Sit on the bike in a clear and open area with the bike ON.
  • Engage the front brake (on the left side of the handlebar).
  • Lightly apply the throttle. The bike should not move since the brake is applied and the e-brake cutoff switch is engaged.
  • Release the throttle.
  • Release the brake.
  • Test that the bike and throttle will operate with the brake not engaged.
  • Release the throttle
  • Apply the rear brake (on the right side of the handlebar) and repeat steps to test the other brake.
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